It all started with what my brothers and I thought was a simple surprise – treating our parents to a house clean. It took days of emails and unanswered calls just to get quotes. Worse still, they’d jack up the price of the clean after the service, or the cleaner wouldn’t even show up to begin with. As we started to dig deeper into the industry, we found many local cleaning professionals were having to work for pennies on sites like Gumtree or work for a big agency where they were treated like rubbish.
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